BP 1312.3 — Uniform Complaint Procedures
Section: 1000 - Community Relations
Status: Active
Adopted: 2016-05-10
Revised: 2025-12-11
Policy text
UNIFORM COMPLAINT PROCEDURES
The Governing Board recognizes that the district has the primary responsibility to ensure compliance with applicable state and federal laws and regulations governing educational programs. The Board encourages early resolution of complaints whenever possible. To resolve complaints that may require a more formal process, the Board adopts the uniform system of complaint processes specified in 5 CCR 4600-4670. .
Complaints Subject to UCP
The district’s uniform complaint procedures (UCP) shall be used to investigate and resolve complaints regarding the following programs and activities:
- Accommodations for pregnant and parenting students
- Adult education programs
- After-School Education and Safety Programs
- Agricultural career technical education
- Career technical and technical education and career technical and technical training programs
- Childcare and development programs
- Compensatory education
- Consolidated categorical aid programs
- Course periods without educational content
- Discrimination, harassment, intimidation, or bullying in district programs and activities, including in those programs or activities funded directly by or that receive or benefit from any state financial assistance, based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, a person’s actual or perceived race or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotypes; gender; gender identity; gender expression; religion; disability; medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related conditions or recovery; and parental, marital, and family status; any other characteristic identified in Education Code 200 or 220, Government Code 11135, or Penal Code 422.55; or based on the person’s association with a person or group with one or more of these actual or perceived characteristics (Education Code 200, 210.1, 210.2, 212, 212.1, 220, 221.51, 230, 260; Government Code 11135, 12926; 5 CCR 4610; 20 USC 1681-1688, 42 USC 2000d-2000d7) However, the UCP shall not be used to investigate and resolve employment discrimination complaints. (5 CCR 4611)
- Educational and graduation requirements for students in foster care, students experiencing homelessness, students from military families, students formerly in a juvenile court school, students who are migratory, and students participating in a newcomer program.
- Every Student Succeeds Act
- Instructional Materials and Curriculum: Diversity (Education Code 243) A complaint alleging such unlawful discrimination may, in addition to or in lieu of being filed with the district, be directly filed with the Superintendent of Public Instruction (SPI). (Education Code 243, 244)
- Local control and accountability plan
- Migrant education
- Physical education instructional minutes
- Student fees
- Reasonable accommodations to a lactating student
- Regional occupational centers and programs
- School plans for student achievement as required for the consolidated application for specified federal and/or state categorical funding
- School site councils as required for the consolidated application for specified federal and/or state categorical funding
- State preschool programs
- State preschool health and safety issues in license-exempt programs
- School or athletic team names, mascots, or nicknames pursuant to Education Code 221.3
- Any complaint alleging retaliation against a complainant or other participant in the complaint process or anyone who has acted to uncover or report a violation subject to this policy
- Any other state or federal educational program the Superintendent of Public Instruction or designee deems appropriate
The Board recognizes that alternative dispute resolution (ADR) can, depending on the nature of the allegations, offer a process for resolving a complaint in a manner that is acceptable to all parties. An ADR process such as mediation may be offered to resolve complaints that involve more than one student and no adult. However, mediation shall not be offered or used to resolve any complaint involving sexual assault or where there is a reasonable risk that a party to the mediation would feel compelled to participate. The Superintendent or designee shall ensure that the use of ADR is consistent with state and federal laws and regulations.
The district shall protect all complainants from retaliation. In investigating complaints, the confidentiality of the parties involved shall be protected as required by law. For any complaint alleging retaliation or unlawful discrimination (such as discriminatory harassment, intimidation, or bullying), the Superintendent or designee shall keep the identity of the complainant, and/or the subject of the complaint if different from the complainant, confidential when appropriate and as long as the integrity of the complaint process is maintained.
When an allegation that is not subject to UCP is included in a UCP complaint, the district shall refer the non-UCP allegation to the appropriate staff or agency and shall investigate and, if appropriate, resolve the UCP-related allegation(s) through the district’s UCP.
The Superintendent or designee shall provide training to district staff to ensure awareness and knowledge of current law and requirements related to UCP, including the steps and timelines specified in this policy and the accompanying administrative regulation.
The Superintendent or designee shall maintain a record of each complaint and subsequent related actions, including steps taken during the investigation and all information required for compliance with 5 CCR 4631 and 4633.
Non-UCP Complaints
The following complaints shall not be subject to the district’s UCP but shall be investigated and resolved by the specified agency or through an alternative process:
- Any complaint alleging child abuse or neglect shall be referred to the County Department of Social Services Protective Services Division or the appropriate law enforcement agency.
- Any complaint alleging health and safety violations by a child development program shall, for licensed facilities, be referred to the Department of Social Services.
- Any complaint alleging that a student, while in an education program or activity, was subjected to sexual harassment, as defined in 34 CFR 106.30 Such a complaint shall be addressed through the federal Title IX complaint procedures as specified in Administrative Regulation 5145.71 - Title IX Sexual Harassment Complaint Procedures.
- Any complaint alleging employment discrimination or harassment shall be investigated and resolved by the district in accordance with the procedures specified in Administrative Regulation 4030 - Nondiscrimination in Employment, including the right to file the complaint with the California Civil Rights Department
- Any complaint alleging a violation of a state or federal law or regulation related to special education, a settlement agreement related to the provision of free appropriate public education (FAPE), failure or refusal to implement a due process hearing order to which the district is subject or a physical safety concern that interferes with the district’s provision of FAPE shall be submitted to the California Department of Education (CDE) in accordance with AR 6159.1 - Procedural Safeguards and Complaints for Special Education. (5 CCR 3200-3205)
- Any complaint alleging noncompliance of the district’s food service program with laws regarding meal counting and claiming, reimbursable meals, eligibility of children or adults, or use of cafeteria funds and allowable expenses shall be filed with or referred to CDE in accordance with BP 3555 - Nutrition Program Compliance.
- Any complaint alleging discrimination based on race, color, national origin, sex, age, or disability in the district’s food service program shall be filed with or referred to the U.S. Department of Agriculture in accordance with BP 3555 - Nutrition Program Compliance.
- Any complaint related to the sufficiency of textbooks or instructional materials, emergency or urgent facilities conditions that pose a threat to the health or safety of students or staff, or teacher vacancies and misassignments shall be investigated and resolved in accordance with AR 1312.4 - Williams Uniform Complaint Procedures.
Prior Revised Dates
10/10/2024, 4/18/2024, 12/7/2023, 9/16/2022, 9/9/2021, 4/22/2021, 9/25/2018, 11/14/2017, 5/10/2016, 8/25/2015
Legal
CALIFORNIA CODE OF REGULATIONS
2 CCR 11023 Harassment and discrimination prevention and correction
5 CCR 3200-3205 - Special education compliance complaints
5 CCR 4600-4687 Uniform complaint procedures and Williams uniform complaint procedures
5 CCR 4690-4694 - Complaints regarding health and safety issues in license-exempt preschool programs
5 CCR 4900-4965 - Nondiscrimination in elementary and secondary education programs
5 CCR 15580-15584 - Child nutrition programs complaint procedures
EDUCATIONAL CODE
200-262.4 - Educational equity; prohibition of discrimination on the basis of sex
8200-8498 Child care and development programs
8500-8538 - Adult basic education
18100-18203 - School libraries
32280-32289 - School safety plans
33315 uniform complaint procedures
35186 - Complaints concerning deficiencies in instructional materials and facilities
46015 - Accommodations for pregnant and parenting students; parental leave
48645.7 - Juvenile Court Schools
48985 - Notices in language other than English
49069.5 - Records of foster youth
49490-49590 - Child nutrition programs
49701 - Flexibility in enrollment of children of military families
51204.5 Social sciences instruction; contributions of specified groups
51223 - Physical education, elementary schools
51225.1-51225.2 - Exemption from local graduation requirements; acceptance of coursework
51225.1-51225.25 Foster youth, homeless children, former juvenile court school students, newcomer students; course credits; graduation requirements
51226-51226.1 - Career technical education
51228.1-51228.3 - Course periods without educational content
51501 Nondiscriminatory subject matter
52059.5 - Statewide system of support
52060-52077 - Local control and accountability plan
52075 - Complaint for lack of compliance with local control and accountability plan requirements
52300-52462 - Career technical education
52500-52616.24 - Adult schools
54400-54425 - Compensatory education programs
54440-54445 - Migrant children
54460-54529 - Compensatory education programs
59000-59300 - Special schools and centers
60010 instructional materials, definition
60040-60052 requirements for instructional materials
64000-64001 - Consolidated application
65000-65001 - School site councils
FEDERAL CODE
20 USC 1221 - Application of laws
20 USC 1232g - Family Educational Rights and Privacy Act (FERPA) of 1974
20 USC 1681-1688 - Discrimination based on sex or blindness, Title IX
20 USC 6301-6576 - Title I Improving the Academic Achievement of the Disadvantaged
20 USC 6801-7014 - Limited English proficient and immigrant students
28 CFR 35.107 Nondiscrimination on basis of disability; complaints
29 USC 794 - Rehabilitation Act of 1973, Section 504
34 CFR 100.3 - Discrimination prohibited
34 CFR 104.7 - Designation of responsible employee for Section 504%20Adoption%20of%20grievance%20procedures.)
34 CFR 106.1-106.82 - Nondiscrimination on the basis of sex in education programs
34 CFR 106.30 - Discrimination on the basis if sex in education programs or activities; definitions
34 CFR 106.44 - Recipient’s response to sexual harassment
34 CFR 106.45 - Grievance process for formal complaints of sexual harassment
34 CFR 106.8 - Designation of responsible employee and adoption of grievance procedures
34 CFR 110.25 - Notification of nondiscrimination on the basis of age
34 CFR 99.1-99.67 - Family Educational Rights and Privacy
42 USC 11431-11435 - McKinney-Vento Homeless Assistance Act
42 USC 12101-12213 - Americans with Disabilities Act
42 USC 2000d-2000e-17 - Title VI and Title VII Civil Rights Act of 1964, as amended
42 USC 2000h-2-2000h-6 - Title IX of the Civil Rights Act of 1964
42 USC 6101-6107 - Age Discrimination Act of 1975
GOVERNMENT CODE
12900-12996 - Fair Employment and Housing Act
HEALTH & SAFETY CODE
1596.792 - California Child Day Care Act; general provisions and definitions
1596.7925 - California Child Day Care Act; health and safety regulations
PENAL CODE
422.55 - Definition of hate crime
COURT DECISIONS
John T. D. v. River Delta Joint Unified School District (2021) WL 5176356
Olmstead v. L.C. ex rel. Zimring (1999) 527 U.S. 581
Tennessee v. Cardona (2024) 737 F.Supp.3d 510